- Privacy Policy and Terms of Use -

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Privacy Policy

general

1. We see great importance in maintaining the privacy of the user. Please read this policy document carefully, as this privacy policy document contains information regarding the information we collect about you, and what uses we may make of this information.

2. Any use made of the information by us is made in accordance with the provisions of the law and regulations concerning privacy and databases.

Personal Information

1. When purchasing products from us, whether through dedicated forms on the site, whether via e-mail or in any other way, you are required to provide us with personal information about you which will be maintained by us. We may, for example, save the name, ID number, address, email address, telephone number and details of the products purchased by you.

2. You may contact us at any time, for the purpose of updating or deleting the information about you at: bambicastudio@gmail.com

3. In addition to the information you actively provide, we may collect additional information, such as domain names and addresses from which the surfer came to us, IP addresses and statistical information such as the type of browser used by the surfer, his operating system, etc . This information is collected to monitor and improve the service we offer.

Use of personal information

1. The use of personal information is made primarily for the purpose of providing the services and products to the customer.

2. In addition, the information may be used for one of the following purposes:

• Managing customer requests and sales, including sending tax invoices;

• Contacting the customer regarding the products that the customer was interested in. For example, in cases where a requested product is out of stock, a discrepancy when the product was received by the customer or our inquiries to the customer regarding products similar to the products about which the customer was previously interested;

• Documentation;

• Compliance with the provisions of the law and for the purpose of preventing fraud (for example, we are obligated to keep records of transactions in favor of paying taxes and proper bookkeeping);

• Improve the level of our services; And -

• Subject to the terms of the privacy policy, for the purpose of marketing, improving and tailoring our services and / or products to you.

We may also store information and data for the purposes of monitoring the use of the website so that we can develop and improve the website and the services provided within its framework.

Personal information and third parties

1. We will not sell your information or allow others to do so. In order to provide the services and products we may appoint third parties to perform for us some of the processes related to your personal information on our behalf (such as a web server provider or google analyst). In these circumstances, we will ensure that personal information is protected and the use made of it is in accordance with the privacy policy.

2. Only in a limited number of situations may we disclose personal information to third parties - when we have a legal obligation to do so.

Marketing information

1. We will send you marketing information, such as newsletters and email correspondence, only if you explicitly ask us to do so and give us your consent. By emailing us at bambicastudio@gmail.com

2. Please note that in the event that you do not subscribe to a mailing list or choose to avoid it - we will not be able to update you on promotions or new products that will be updated from time to time on the site that may interest you.

Reviews

As part of the use of the website, it may be possible to post reviews and even share information on social networks. When sharing information as stated above, the information is made public and not subject to the Privacy Policy. We will not be responsible for any third party use of the information publicly posted. In this regard, we reserve the right to make use of the reviews received and may make any use of them.

Cookies and other technologies that collect information

• As usual, we may make use of standard technological means called 'cookies' on the Website. Cookies are small files that contain information stored on your PC. The cookies allow us to understand who viewed which of the pages on our site, and how often we access the pages and from which places. The cookies allow us to improve your visit experience, due to the retention of information regarding the products and services that interested you on our site, so that we can provide you with targeted, customized information in the future.

• Most browsers allow cookies to be automatically accepted, but cookies can often be saved. As long as you prevent our site cookies from being saved, this may limit the service we can provide to you.

• The cookies do not store sensitive information about you such as name, address or credit information. The cookies are named, and are associated with you, in a way that is not recognizable. Either way, as long as you choose to prevent or delete cookies related to our site, or from any other site, you may do so through your browsing browser. Every browsing browser is different, so it is recommended to enter the 'help' section of the browser to learn how to do things in the specific browser.

• We may use Google Analytics to learn and understand how to improve a website and make sure it works properly. Google Analytics cookies track the browsing process on the site and collect anonymous information about where they browsed the website, how long they stayed on it, what pages they visited, etc. This information is stored by Google to generate reports. The cookies do not collect identifying information or private information. The information collected is stored on Google's servers in the United States or any other country where Google stores information. Google may use this unidentified information to assess the extent of use of the site, create reports for the site, and provide services related to the use of the website. Use of the Website constitutes your consent to the use of the information by Google as set forth above.

PAYPAL ( Privacy Policy )

We use PayPal for the benefit of the payment procedure for the products and / or services. PayPal processes information that you enter into it in order to make a payment. If you have chosen PayPal as the requested form of payment, the processing of the information is necessary to make the payment, and is subject to PayPal's privacy policy, which is linked to in the title of the section, as well as the other conditions that PayPal has set for using its services.

Information protection and security

1. We keep your purchase history with us for the time we believe you may wish to keep in touch with us in the future, as well as in accordance with regulatory obligations.

2. We take the task of maintaining, protecting and securing your information seriously. We try to protect and protect the information from loss, misuse or unauthorized use. We take and will take reasonable, technological and physical measures to protect your personal information.

3. However, please note that the Internet is not completely secure, and therefore we can not guarantee the security or integrity of the information. We are not responsible for the content, security, or policies of external sites and recommend checking the privacy and security policies of each site you use and transfer personal information to it.

Social Networks

As long as you follow one of the company's accounts on social networks, we receive basic information about you, depending on the profile you have created for yourself: your account name, location, age, hobbies, etc. You can contact us through these platforms and convey content and information to us in this way. This information will be collected, stored and processed in accordance with the terms of this Privacy Policy.

Updates and changes to the privacy policy

The privacy policy is variable and dynamic. As we change the privacy policy we will update on the change on this page. This Privacy Policy was last updated August 2021.

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Contact the company

For any questions, clarifications or other inquiries regarding the Privacy Policy you can contact us at bambicastudio@gmail.com

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Terms of Use

1. General

1.2 The use of this website, com (hereinafter: the "Website"), including all information, documents, files, images, texts, graphics, descriptions, reviews, products (hereinafter: the "Materials") is subject to the terms and limitations set forth in this document, and any changes to the document, Which we may publish from time to time (hereinafter collectively: "Terms of Use").

1.3 By entering or using the Site, including purchasing through the Site, you agree and are bound by these Terms of Use. If you do not agree to any of the terms set forth in the Terms and Conditions, you are required to leave the Site and not make any use of the information and services contained therein.

1.4 By using the Website, and in particular by purchasing through it, you declare that you are over 18 (or that you are an adult, according to the relevant laws applicable to you in your area of​​ residence).

1.5 The Company shall be entitled to change these Terms and Conditions from time to time at its sole and complete discretion, and these changes will be valid from the date of their publication. You must periodically review the Terms of Use, and your continued use of the Site, or any of its material, constitutes your agreement to the changes.

1.6 To the extent that you violate any of the Terms of Use, the permission to browse and use the Website is automatically terminated.

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2. Availability of products, photos, catalog and pricing

2.1. Please note that there is a limited stock of items from each product, and there may be a shortage of products even before we have time to update this information on the site. Therefore, the customer agrees that the online catalog does not constitute a purchase offer, in the legal sense, and is subject to availability. This includes the prices of the products may change from time to time, without prior notice.

2.2. In the event that a purchased product is not available in stock we will credit your account in full or offer you alternative options that can suit your requirements, your choice. Cancellation of a transaction will not establish any liability on the part of the company and will not entitle the customer to any compensation.

2.3. Although we do our best to ensure an accurate description of products and their prices, we can not guarantee that the information and prices will be error-free. The user therefore declares that he is aware that the information, descriptions, and prices may be presented incorrectly, inaccurately, in part due to system errors and typographical errors.

2.4. We reserve the right to correct any error as soon as it is discovered. The company will not respect inaccurate or incorrect prices. If the price listed for a product is lower than its actual price, we will, at our discretion, cancel the order while notifying the customer of its cancellation or we will contact the customer for instructions, paying attention to the various options and possible alternatives. If we become aware of the error after shipping, you agree to return the product to us, while we will reimburse you for the shipping cost, or to pay us the difference between the price you charged and the actual product price. Cancellation of a transaction will not establish any liability on the part of the company and will not entitle the surfer to any compensation.

2.5. Please note that the products shown in the catalog may appear larger or smaller than their actual size; This includes the color and pattern of the products may look different in reality, depending on the display screen you are using, and other technical components.

2.7. It is agreed and stated that the customer is responsible for verifying and paying all relevant local taxes to the place of delivery of the products.

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Payment

Currently, payment can be made using PayPal services and credit card only. The customer must ensure that he has such an account, or permission to use it by the owner of such account, for the purpose of making the purchase, and that all the details provided to the service providers are accurate and correct.

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4. Delivery times

4.1 Courier to home (in Israel only):

Estimated time for packing products for delivery is two business days. Estimated delivery time from the time products leave our store is up to seven business days. Estimated distribution time to remote areas up to 10 business days.

On rainy days or in situations of extreme weather there may be delays in the arrival times of deliveries. Also, during holidays or particularly busy periods at shipping companies (months of specials for example), there may be delays in delivery times. A courier will contact you by phone to coordinate his arrival. If the customer does not respond to the courier's attempts to contact him, the package will be returned to the company's warehouses and a new shipment will be coordinated with the customer. Therefore, it is highly recommended to be available after booking on the website.

If you ask the courier to leave the package in the doorway / environment of your home and not deliver it directly to you, such a decision is your sole responsibility and we do not bear any responsibility as a result of not delivering the package.

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4.2 Eco Post (Overseas only):

We do not ship internationally.

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5. Product Return Policy

5.1. Should you be interested in returning a product you have purchased, please contact our company's customer service at bambicastudio@gmail.com no later than two business days from the date you received the product. In this context, please indicate the order number, the reason for the cancellation or change requested in the order.

5.2. Notwithstanding the foregoing, Israeli residents may return a product within 14 days from the date of receipt of the product (or within 4 months, in accordance with the provisions of section 14C1 of the Consumer Protection Law, 1981 regarding consumers with disabilities, senior citizens) . We may deduct from the credit the the cost allowed by law (5% of the purchase value or 100NIS, whichever is lower).

5.3. Please do not send the product back before contacting us.

5.4. We recommend customers who want to return a product to us to secure the shipment, as the company is not responsible for damages, loss or theft while making the shipment. Return shipping must be made in a manner and by a service provider as indicated in the e-mail you received from customer service. We will not refund or replace a product that is damaged, dirty, modified or appears to have been used. We are not responsible for customs duties or other taxes for products returned from abroad.

5.5 Shipping costs in handling are non-refundable, and these will be deducted from the customer's account, unless the product you received was defective. If the return is normal - a refund will be given within ten business days from the date of return of the product.

5.6 We will be happy to assist you in any way, and want to ensure that you are satisfied with your purchase from us. Our representatives will be happy to guide you on the way and how to return the products, and to answer any questions you may have regarding the return of the products. For questions regarding the product return policy, please contact us via e-mail bambicastudio@gmail.com

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6. Reviews

6.1 We value feedback on purchases and the purchasing experience from the site. If you have chosen to submit an opinion, please make sure that the opinion is accurate, and reflects your true opinion and preparation about the product and the purchasing experience. Any review will be posted to surfers, including your full name and photos you choose to attach to the review. Upon submission of the opinion we will have full rights in them, and we will be allowed to use them for any purpose.

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7. Intellectual Property; Limited license

All content and materials found on the site, including and without exception, source code, site design, company trademarks, articles, drawings and photographs, selection and arrangement, feeling and feeling are protected by intellectual property laws and are the sole property of the company and no surfer may use them (Including and without exception, processing, copying, publishing, distribution, delivery, public performance and transmission) - except for purchase purposes - without obtaining the Company's consent to this, in advance and in writing. In addition, the surfer agrees and undertakes not to use data mining, robots or the like for the purpose of accumulating or extracting information in connection with this site.

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8. Additional information regarding trademarks

The trademarks and service marks appearing on the Site are the property of us or the property of third parties. You may not use any of them without our express prior permission (or that of the relevant third party).

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9. User conduct

By using the Site you agree not to upload, post or transmit any viruses, harmful, disruptive or destructive files; Do not create a fake profile; Do not use or attempt to use another's account, password, service or system without permission; Not to interfere with the use of another surfer on the site or on sites linked to or linked to him; Do not compromise the security of the site or cause damage to services, system resources, accounts, passwords, servers or networks connected to or access to the site, etc.

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10. Liability and waiver

10.1. All material and information on the site is provided as is ("as is") without warranty of any kind, express or implied, including and without exception, no liability for claims of incompatibility, tradability, etc. In addition, we do not guarantee that the materials or products sold through the site meet your requirements or expectations; the information provided (including, the correctness of the prices of the products and their descriptions) will be accurate; , Including mental distress, etc., which will be caused to the surfer due to it; the results from the use of the site, including product descriptions, reviews, etc., will be accurate, effective or reliable.

10.2. The company does not assume any responsibility for any computer virus, or other similar software code, that you have downloaded to your computer from the site. The information or advice on the site or on behalf of the company, in writing or orally, does not create a warranty that is not explicitly stated in the terms of use.

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11. Personal information and privacy

We undertake not to disclose information about you or to transfer your personal information to a third party. For more information regarding the use of the information, please refer to the privacy policy of our website (top of page).

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12. Limitation of Liability

In no event, including, the Company, our partners, agents, managers, employees, or suppliers shall be liable to you or any third party for any special, punitive, indirect or consequential damages of any kind in relation to any type of damage including , and without, the resulting From shipping or loss damages (unless we give you otherwise in writing), resulting from or related to the use or inability to use the Site or what is on it.

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13. Liability and indemnification

You undertake, agree and declare that you will indemnify us, our partners, shareholders, directors, agents, suppliers, or our employees, for any claim, demand, claim or complaint of a third party resulting from use that violates the Terms of Use of the Site or violates the law or rights of Other.

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14. The principle of the blue pencil and non-waiver of rights.

14.1. The terms of use and other terms published on the website constitute an agreement between the company and you regarding the use of the website, including the purchase of the right. If for any reason a competent court determines that any provision is unenforceable, then it is agreed that the provision should be enforced to the maximum extent permitted by law, and the rest of the terms of use will remain in force.

14.1. There is no non-enforcement of a condition or failure to respond to its validity or to constitute a waiver thereof.

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15. Jurisdiction and choice of law

The exclusive and unique jurisdiction in connection with the Site and the services provided on it, including the interpretation and enforcement of these Terms and / or any action or dispute arising therefrom, shall be vested exclusively in the competent court in Tel Aviv and under the laws of the State of Israel only.

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